Join the global supplier network in NEOM

No, All suppliers must complete the initial registration process in order to be invited to participate in NEOM tenders. Any supplier who is approved and marked as invited “In registration Mode” can be invited by procurement to participate in any related tender or RFX.

No, registering will not guarantee invites to tenders, our procurement team will use this database to invite suitable suppliers to tender activity.

By ensuring all relevant data is entered during the registration process. The supplier profiles enable our pocurement team to view key information about all those registered – including a detailed and categorised list of the various goods/services each suppler offers.

No, NEOM does not share this information.

Yes, even though you are already registered with Ariba, you still need to register with NEOM to be able to access our platform and receive tender invites, contracts, PO’s and so on.

Yes, by following the below steps:

1. Login to supplier.ariba.com, using your assigned username and password.

2. Click the ARIBA network dropdown and select 'proposals and questionnaire'.

3. Under NEOM, click on the supplier registration questionnaire link.

4. Click on the revise response option and then click on OK.

5. Make the necessary changes.

6. Click on save and submit your entire response.

Yes, by following the below steps:

1. Login supplier.ariba.com, using username and password.

2. Click on the account setting icon in the top right corner.

3. Click 'settings', then click 'electronic order routing'.

4. Enter the email to which the order should be sent to.

5. In the 'invoice routing' tab, enter the email.

Please note that the system can accept multiple email addresses by using a ‘,’(comma) separator (a maximum of five emails is supported).

1. Click on forgot username/password on the Ariba login page.

2. Enter the registered email and submit.

A username details/password reset link will be emailed to the registered address. If this does not happen, please contact the Ariba helpline.

When an account is created with Ariba, access is enabled.

Follow the steps below to reset the password of your ARIBA account.

1. Go to http://supplier.ariba.com/

2. Click on “Forgot password”

3. Provide the registered email id which is linked to your ARIBA account associated with NEOM

4. Click on submit

5. You will receive an email from ARIBA to rest your password

6. Reset the password

7. Go back to the login page of ARIBA account

8. Enter new credentials and login to your ARIBA account

Kindly follow the steps below to reset the username of your ARIBA account.

1. Go to http://supplier.ariba.com/

2. Click on “Forgot Username”

3. Provide the registered email id which is linked to your ARIBA account associated with NEOM

4. Click on submit

5. You will receive an email from ARIBA to rest your Username

6. Reset the Username

7. Go back to the login page of ARIBA account

8. Enter new credentials and login to your ARIBA account

The below changes can only be made by Contact administrator of your ARIBA account. To know the Contact administrator of your ARIBA account, Login to the Ariba account linked to Neom registration & click on initials at top right corner & click on Contact administrator.

Then login to the same Ariba account with the contact administration credentials and follow the below steps.

1. Go to initials

2. Settings

3. Users

4. If the roles are not defined for different users, first please Define role by clicking manage roles -> Click + icon -> Name of role (e.g. administrative role/ contract & proposals) -> Select the permissions for the role -> Save. If the roles are already defined, directly go to step no. 5

5. Click on Manage Users

6. Click + icon

7. Enter the details of user

8. Click square box and assign the role

9. Select all customer or any specific

10. Done

11. Now again go to Manage Users and select the user and click on add contact to the list and then click Ok

12. Then logout of the Ariba account and create a new password for the newly created user by clicking on forgot password.

Make sure you logout and close all the tabs related to ARIBA Sourcing in all browsers.

Clear your browser Cache and Cookies. Open new browser, right side top corner, click on 3 dots, select History, click on clear Browsing data, select the Time ranges - all time and then click on Clear data).

Have your ARIBA account credentials ready, then click the link below to log in and enter your information.

1. Go to http://supplier.ariba.com/

2. Enter Ariba User ID and password and login

3. Click on Business network

4. Click on the Ariba proposal and questionnaire and select Neom

5. Click on the supplier registration questionnaire

6. Click on revise response and click on OK

7. Please provide details as per the comment

8. Click on Submit entire response

The NEOM responsible team will reach out via email, and once the invitation is sent the event will be visible in your Ariba account.

For JV consortium registration: In most cases, Joint Ventures (JVs) do not possess a Commercial Registration (CR) number. Therefore, the ZAKAT certificate is accepted as a substitute for the CR. The Tax Identification Number (TIN) listed in the ZAKAT certificate is used in place of the CR number.

The JV must also have:

a. Its own ZAKAT certificate

b. A separate bank account registered under the JV’s name

1. Go to supplier.ariba.com

2. Click on "?" at top right corner

3. Click on Support

4. In the new Tab click on Contact Us at the top left corner

5. Now click forgot username

6. Then click on I’m experiencing a different issue

7. Now click on Create case

8. Now provide all the mandatory details on the next page and then click on one last step

9. Then select the desired method by which Ariba helpdesk must reach out to you and click on Submit

10. A case will be created and Ariba helpdesk will reach out to you and resolve the issue